Getting Online Reviews and Making Them Work For Your Business

More consumers are reading online reviews than ever before, and many people love to give reviews.  As a business not only do you need a review acquisition strategy, but you also need to know how and when to respond. To take it a step further you should also be using these reviews to further your business. In this episode I will discuss: 

  1. How to get reviews
  2. How to respond to reviews
  3. Guide to responding to negative reviews
  4. Best practices in using reviews to your advantage
  5. Using tools to automate the review acquisition process 

Below are the sites I reference in this episode:

  1. Key stats from Bright Local (
  2. has some interesting examples of businesses that turned negative reviews into an advantage